Subject: AI getting good
I just had to recall a plumber for a leak.

The phone was answered by a bot with 100% sounding human voice (female).
It took me through a few questions, I was not very clear but it picked up the meat of my problem and restated it back to me.

If it had not said that it was a bot, I might not have picked up that it was.

Now I wonder what it would have done if I had asked it where its physical location was. That's what I often ask the customer service person on a phone call.